Jewellery Care Advice by Yiorgos Poniros

Thank you for choosing the House of Poniros to create your very own memories! Our family has been designing precious jewellery for 3 generations, with unique craftsmanship, integrity & quality.

Taking proper care of your jewellery is essential to ensure its longevity, beauty and value.

Whether you have a fine jewellery collection, a precious family heirloom, or just a brand new piece, it is important to take good care of them to extend their lifespan and enjoy them for years to come.

Cleaning tips

  • Avoid wearing jewellery when doing physical exercises or housework
  • A soft, lint-free cloth is essential to clean your jewellery before storing it
  • A soft toothbrush is ideal for intricate pieces with lots of detailing
  • Soak the jewels in warm water & extra mild soap for 15-20min and very gently scrub with a soft cloth or a soft-bristled toothbrush. Rinse thoroughly under running water to remove any soap residues, and pat dry with a soft lint-free cloth.
  • Be extra careful when cleaning jewellery that has small gemstones or diamonds. Scrubbing too hard can dislodge the stones.
  • Never clean your jewellery directly in a sink. Use a bowl instead.

Storing tips

  • Jewellery padded boxes and cloth pouches are the best and safest way to store your fine jewellery.
  • Regardless of the type of materials, jewellery should be stored away from natural sunlight, heat & humidity.
  • Diamonds are the hardest material, separate the pieces properly to avoid scratching or tangling each other, especially when dealing with gold necklaces.

We look forward to seeing you again in Greece and share more memories together!

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Whether you’re searching for the perfect Poniros gift or seeking jewelry styling advice, our Client Advisors are here to support you every step of the way.

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Size Guide

US & Canada British & Australian Inside Diameter
(MM)
Inside Circumference
(MM)
4H 1/214.8646.68
4 1/4I15.0447.25
4 1/2I 1/215.2747.97
4 3/4J 1/415.5348.79
5J 1/215.749.32
5 1/4K 1/415.949.95
5 1/2K 1/216.150.58
5 3/4L16.351.21
6M16.5151.87
6 1/4M 1/216.7152.5
6 1/2N16.9253.16
6 3/4N 1/217.1353.82
7O17.3554.51
7 1/4O 1/217.4554.82
7 1/2P17.7555.76
7 3/4P 1/217.9756.45
8Q18.1957.15
8 1/4Q 1/218.3557.65
8 1/2Q 3/418.5358.21
8 3/4R 1/418.6958.72
9R 3/418.8959.34

Shipping & Handling

All Poniros creations are carefully prepared and dispatched from our workshop within 2–3 business days. Please note that orders are not shipped or delivered on weekends or public holidays.

For customized or made-to-order pieces, additional production time may be required. If we anticipate any delay, you will be notified promptly via email or telephone.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Upon receipt, we recommend personally inspecting the parcel to ensure that the packaging remains intact.

Important: All online orders are shipped directly from our workshop and cannot be collected or exchanged at our boutiques.

Shipping Rates

Shipping charges are calculated and displayed at checkout. For international deliveries, duties and taxes may apply and are the responsibility of the recipient.

Payment

Poniros accepts all major credit cards. Please note that payments are processed exclusively in Euros.

Returns & Exchanges

Because each of our pieces is handcrafted to order, we do not offer refunds on any purchases.

However, we are pleased to offer the possibility of an exchange under the following conditions:

  • Requests for exchange must be submitted within 10 calendar days of receiving your order.

  • The item must be unused, unaltered, and in its original condition and packaging, with all labels intact.

  • Exchanges are only possible for items of equal or greater value and are subject to availability.

  • Items that have been engraved, personalized, or custom made cannot be exchanged.

  • Faulty items will be replaced with the same design.

Customers are responsible for all return shipping costs. We strongly recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.

Please note: Items purchased through our online store cannot be exchanged at Poniros boutiques.

To initiate an exchange, please contact us at info@poniros.com or call (+30) 210 323 3066. Our team will provide instructions and authorize the return. Goods sent without prior written approval will not be accepted.